Hosts Guests About Safeguarding FAQ Become a HostBook a stay

Concerned about safeguarding? So are we.

We put the safety of our Guests and Hosts at the very centre of all we do.

Our in-room technology is provided by leaders in their field

When you’re a Guest in a CareRoom, you’re never alone. You have world-leading remote monitoring equipment keeping you safe and monitoring your vital signs 24 hours a day, 7 days a week, 365 days a year. We keep a close eye on your vital signs, using wearable technology and you can talk directly to our monitoring teams at the push of a button. Our teams provide immediate reassurance and arrange for the most appropriate response, whether that’s contacting your Host, contacting your doctor or calling an ambulance.

Using our wearable monitoring technology our teams will know if your temperature rises or your blood pressure drops before you do, enabling us to take proactive steps immediately.

In a CareRoom you also have an online video GP service at your fingertips, using our Guest App. We also have image surveillance facing the entrance to your room 24/7 for added peace of mind. We believe that this is better safeguarding and monitoring than is typically available in a care home or even a hospital ward.

We’ve worked closely with the Social Care Institute for Excellence (SCIE), who have reviewed our Safeguarding Policies and Procedures. We’re really proud to say that SCIE has accredited CareRooms and the work we do.

Screening Hosts

At CareRooms we work closely with our potential Hosts to collaboratively decide if they’re right for us, but most importantly for our Guests. Before being accepted, a potential Host will go through an extensive on-boarding process including multiple interviews, of the Host and their household, along with DBS background checks on everyone in the household over the age of 16.

Once we’re comfortable with everybody who may have even a passing interaction with a Guest, our Area Managers will conduct an assessment of property suitability. After we’re sure the home meets our criteria, the potential Host will then complete training on training such as Adult Safeguarding, Food Safety, Cleaning & Infection Control, The Mental Health Capacity Act and more.

When this training is passed and signed off, our Partners and our teams can begin the installation of the in-room equipment.

  • Video GP Consultations
  • Delicious Meals
  • 24/7/365 Vital Sign Monitoring
  • Fully Vetted Hosts
  • Homely Environment
  • 24/7 Host Support

We provide a safe space to recuperate, we don't provide care

If we have a Guest staying with us that requires ongoing care, CareRooms will only ever allow that to be completed by trained, CQC registered professionals. Our Hosts will never be expected to, nor will they be asked to, undertake any care of a Guest.

We take the safety of our Guests and Hosts really seriously

We know that you may still have lots of questions about our safeguarding procedures, if you do, contact our team via email at support@CareRooms.com. One of our team will then arrange a time that suits you, to give you a call.