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Concerned about safeguarding? So are we.

We put the safety of our Guests and Hosts at the very centre of all we do.

Our in-room technology is provided by leaders in their field

When you're a Guest in a CareRoom, you're never alone. You have world leading remote monitoring equipment keeping you safe and monitoring your vital signs 24 hours a day, 7 days a week, 365 days a year. We keep a close eye on your vital signs, using wearable technology and infra-red sensors. You can talk directly to our monitoring teams at the push of a button anytime, day or night, our teams will provide immediate reassurance and arrange for the most appropriate response. Whether that's contacting your host, contacting your doctor or calling an ambulance. 

Using our wearable monitoring technology our teams will know if your temperature rises or your blood pressure drops before you do, enabling us to take proactive steps immediately.

In a CareRoom you will also have an online video GP service at your fingertips, using our tablet and Guest App. We also have image surveillance facing the entrance to your room 24/7 which, should it ever be required, is monitored by our remote teams. 

We believe that this is better safeguarding and monitoring than is typically available in a care home or even in a hospital ward setting.

Screening Hosts

At CareRooms we work closely with our potential Hosts to collaboratively decide if they're right for us, but most importantly for our Guests. Before being accepted, a potential Host will go through an extensive on-boarding process including multiple interviews, of the Host and their household, along with DBS background checks on everyone in the household over the age of 16.

Once we're comfortable with everybody who may have even a passing interaction with a Guest, our Area Managers will conduct an assessment of property suitability. After we're sure the home meets our criteria, the potential Host will then complete training on Adult Safeguarding, Food Safety, Cleaning & Infection Control and The Mental Health Capacity Act.

When this training is passed and signed off, our Partners and our teams can begin the installation of the in-room equipment.

  • Online Access to a GP
  • Quality Food Provided
  • 24/7 Vital Sign Monitoring
  • Private Bathroom
  • Homely Environment
  • 24/7 Host Support

We provide a safe space to recuperate, we don't provide care

If we have a Guest staying with us that requires ongoing care, CareRooms will only ever allow that to be completed by trained, CQC registered professionals. Our Hosts will never be expected to, nor will they be asked to, undertake any care of a Guest. We make sure that 24 hours a day Guests have access to a GP and can contact our monitoring teams.

We take the safety of our Guests and Hosts really seriously

We know that you may still have lots of questions about our safeguarding procedures, if you do, contact our team via email at support@CareRooms.com. One of our team will then arrange a time that suits you, to give you a call.


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Thank you for registering your interest in CareRooms.

One of our team will be in touch with you shortly with any questions. In the meantime you can Contact Us.